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Knowledge Base - DicksonOne


  • What type of customers are using DicksonOne?
  • When are you going to release a new version of DicksonOne?
  • What is SaaS
  • What happens when my account is about to expire?
  • Is DIcksonOne 21CFR Part 11 Compliant?
  • Can I have administrator users with edit abilities as well as regular users with view-only abilities?
  • Is there a limit to how many loggers I can add to my account?
  • What operating systems are compatible with DicksonOne
  • What uptime can we expect?
  • How do I replace the replaceable sensor on my logger?
  • What types of alarms is DicksonOne capable of?
    How is data stored?
  • Can I backup data automatically to my own servers?
  • How to turn HTTPs off and on
  • How do I know my account/data is secure?
  • Can my logger(s) run on batteries alone?
  • How do I know if my device has lost power?
  • What happens if my device loses its internet connection?
  • What type of radios does the WiFi logger support?
  • What type of wireless encryption do the WiFi loggers support?
  • How will the loggers affect my network's bandwidth?
  • Do the loggers send encrypted data?
  • What happens to a logger when there is a power failure?
  • What happens if I unplug my ethernet cable or my WiFi network goes down?
  • Why are there multiple lines of the same color on my graph?
  • What happens to my data when my account expires?
  • Help! I'm not receiving emails from DicksonOne / What to do if you're not getting emails from DicksonOne
  • What do the colors of LEDs on the logger mean?
  • How do I update the firmware on my logger?
  • Why am I getting repeated not reporting alarms?
  • Error Codes
  • DWE Error Codes
  • Alternatives to using the Java network configuration utility/widget