Creating And Assigning User Roles
Account admins have the ability to establish user roles, and assign them to the appropriate user or contact person (all users are contacts, but you can add non-users as contacts if they need to receive alarm notifications).
Establishing or Creating User Roles
You have to initially enable roles in order to use them. We provide a list of available roles you can enable for your account, or you can create your own. We do not enable all of them by default, because most organizations will probably only need a few of them. Limiting roles to the least amount necessary helps to simplify processes, and eliminates confusion and potential conflicts.