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Permission level 685

Permission Level Details - Account Admin, Manager, & Read Only

There are various user roles available in DicksonOne and each role has different abilities or rights.

Account Owner - The account owner (or admin) is the person who created the account. They can see all locations and all devices in the entire account. 

This user can:
  • Add a device to the account
  • Edit device settings
  • View a device and its data
  • Export data from a device
  • View the alarm log
  • Acknowledge and comment on alarms
  • View the event log
  • Add users
  • Edit users
  • Add locations
  • Edit locations
  • Create alarm templates
  • Edit alarm templates
  • Acknowledge and comment on alarms
  • View/download all device exports
  • Export the entire account
  • Manage Billing/Subscription
The image to the right depicts what a user with Account Admin/Owner level access will see under the "Manage" tab:
Permission level 818

Manager - The manager is a user who can do everything an owner can except for exporting the entire account and managing billing/subscription.

This user can:
  • Add a device to the account
  • Edit device settings
  • View a device and its data
  • Export data from a device
  • View history of device exports
  • View the alarm log
  • Acknowledge and comment on alarms
  • View the event log
  • Add users
  • Edit users
  • Add locations
  • Edit locations
  • Create alarm templates
  • Edit alarm templates
  • Acknowledge and comment on alarms
  • View/download all device exports

Note: A manager is scoped to specific locations and may or may not include all locations within an organization. The abilities above are subject to the locations a user has permission to manage. Additionally, a user's role may be a combination of managing some locations, viewing other locations, and having no access to specific locations.

Read/View Only - A read only user is one who can view devices and their data and make some minor (non-destructive) edits within the account. 

This user can:
  • View a device and its data
  • Export data from a device
  • View/download all device exports
  • View the alarm log
  • Acknowledge and comment on alarms
  • View the event log
  • Create reports

Note: A read only user is scoped to specific locations and may or may not include all locations within an organization. The abilities above are subject to the locations a user has permission to read. Additionally, a user's role may be a combination of managing some locations, viewing other locations, and having no access to specific locations. 
 
Non-DicksonOne User - A non-DicksonOne user does not have a DicksonOne account and cannot access information, but they can receive alerts from the system.

This individual can:
  • Receive SMS text alarms
  • Receive phone call alarms
  • Receive reports

Mobile App - All users of both the iOS and Android mobile apps (regardless of permission level) have read-only access and can do the following:
  • View a device and its data
  • View the alarm log
  • Acknowledge and comment on alarms
  • View the event log