Account Owners and Managers
The account owner and administrator is the person who setup the DicksonOne account. This is not to be confused with account managers, and the difference between the two is important.
Account Owners
By default, there is only one owner (or admin) per account. The account owner can manage the entire system, including:
- Add a device to the account
- Edit device settings
- View a device and its data
- Export data from a device
- View the alarm log
- Acknowledge and comment on alarms
- View the event log
- Add users
- Edit users
- Add locations
- Edit locations
- Create alarm templates
- Edit alarm templates
- Acknowledge and comment on alarms
- View/download all device exports
- Export the entire account
- Manage Billing/Subscription
As of the writing of this article, you cannot transfer account ownership responsibilities to another individual on your own through DicksonOne. For that, you must contact us directly. You may also add multiple account owners by contacting us as well.