This product has been replaced by the TSB
Graph-at-a-Glance Temperature Data Logger
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DicksonWare Software is needed to communicate with this product and is sold separately.
Dickson Expert Services
Our Dickson Data Division has specially trained representatives to address the needs of customers with large installations or unique demands. Please call 888-452-4626.
- Unit Weight 9 lbs
Frequently Asked Questions
Make sure that USB is selected under File > Preferences > Communications.
Unplug USB cable and plug back in.
Remove all power to the logger (this will not cause the unit to lose any data within the logger, but you will have to start the unit logging again using DicksonWare) unplug the USB cable, power the logger back on, then reconnect the USB cable.
If the logger was used in a moist or humid environment Condensation may have formed on the unit. Place unit in a warm dry environment for 24 hrs. Clear memory and try again. These loggers are designed for use in a non-condensing environment. If the environment creates condensation, try placing the unit (temperature only models) in a small sealed plastic bag to protect it from condensation.
If possible, try another PC, and/or another USB port.
If the unit is not connected to AC power, it may be in sleep mode. Press any of the front panel buttons to wake it up. If this does not work, make sure the back-up battery is good. The battery is for back-up only.
Possibly the wrong adapter is being used.
The logger has been set to a logging option of "Stop When Full". When the logger has no more room for additonal readings, FULL will display in the lower right hand portion of the display, and the graph will begin to display readings of zero. The logger must be cleared before it will begin logging again.
Flash cards not purchased through Dickson should be formatted. If formatted after experiencing issues the unit will have to come back to be reset.
1. Insert flash card into card reader
2. Go to My Computer and right click on the drive letter that corresponds with the card
3. A menu will appear. Choose the format option
4. Another window will appear
5. Under the "File System" heading, drop down the menu and choose the option, if running Windows XP. Choose "FAT" if running Windows 7 or 8.
6. Then click on the start at the bottom of the window
This will format the card in the correct manner for use with the unit.